Sentra SchedulerField service
Solutions

Window cleaning jobs, from your website to the after photo.

Customers request a cleaning from your website, your office routes crews street by street, and every job closes with a photo the customer sees.

Window cleaning companies

Fewer phone calls, better job details

Most window cleaning requests start with the same questions: how many stories, how many windows, screens or no screens, inside or out, and how to get through the gate. Put those questions on the request widget on your own website and they arrive answered, with the address pinned and photos attached.

Customers who would rather type a sentence can use the AI chat. Emails to your service address become jobs through email intake, and calls go in on one screen with phone entry.

Routes that make sense on the map

Pick the day’s jobs and the crews, and dispatch splits the work by area and puts each route in driving order along real streets. Crews see their stops in the crew app on a phone or iPad and tap Navigate to get there.

The live map shows open jobs by status and, when crews choose to share it, where each crew is right now.

Proof the glass is clean

Make an after photo, or a before and an after, required to close a window cleaning job. The customer’s email shows the photo, and the tracking page shows the job from received to done.

If something was missed, the customer can say so from the email and the job reopens with a note, so a callback never gets lost.

How it works

  1. Customer

    Customer requests a cleaning

    Stories, window count, screens, access notes and photos, from your website or the chat.

  2. Office

    Office plans the day

    Pick the jobs and the crews; dispatch splits them by area in driving order.

  3. Crew

    Crew cleans and closes

    Navigate to each stop, then close with the after photo and the answers you require.

  4. Automatic

    Customer sees the result

    An email with the after photo; a problem reopens the job with a note.

Why it fits

Your questions, answered up front

Stories, window count, screens, access notes and photos come with every request.

Routes along real streets

Several crews, one click: work split by area and ordered for driving.

Photo proof on every job

Required before and after photos, shown to the customer when you choose.

Know what a job costs

Labor hours, materials and equipment recorded at close-out from your own price list.

See each crew’s day

Jobs done, travel time and time on site per crew, from status changes they already make.

Storefront and homes

Separate job types, questions and response times for commercial and residential work.

Common questions

Can customers attach photos of the windows?

Yes. Add a photo question to a job type’s form and customers can attach pictures from their phone when they request service.

Can a crew of two share one phone?

Yes. Assign the job to the crew; anyone on it can work the job from the crew app.

Can we keep homes and storefronts separate?

Yes. Make separate job types with their own questions, team and response time, and filter the job board by either.

Do customers need an app?

No. They use the request button on your website or the chat, and get updates by email with a private tracking link.