Sentra SchedulerField service
Solutions

Pest control routes that keep every quarterly service on time.

Each home and business on a service plan becomes a recurring job that lands in the right month. New calls come in from your website and the phone, technicians close each stop with the answers you require, and customers know when you’re coming.

Screenshot: the recurring jobs list with customer, site, frequency, months, hours, price per visit and annual value.

Pest control companies

Service plans that come due on their own

A quarterly perimeter treatment, a monthly restaurant service or a yearly termite inspection is a recurring job at the customer’s site, with its months, the week of the month, the time on site and the price per visit. Visits show up in the week they’re due, so nothing depends on someone remembering to call the customer back.

Moving from another system? Bring customers in from QuickBooks Online or Desktop, and the service list you keep in a spreadsheet through the job spreadsheet import, with a dry run before anything is saved.

A day that fits in the truck

On the schedule, drop the week’s visits onto each technician. Sentra Scheduler leaves time to drive between stops, plans around breaks and warns about time off. Routes by day follow the schedule, and you can rearrange a route’s stops when a customer asks for the afternoon.

Customers are promised an arrival window, get a reminder the day before so the gate is open and the dog is inside, and an email when the technician taps On my way.

Close-out that answers the follow-up questions

Each job type can ask its own close-out questions before a visit can close: areas treated, what was used, activity seen. Add a required after photo for bait stations or a sealed entry point.

Commercial accounts can sign on the technician’s phone, and the signed ticket goes to the site contact as a PDF. Callbacks come in like any new request, from the website button, a call or an email.

How it works

  1. Automatic

    Plans come due

    Each service plan’s visits wait in the week they’re due, with new calls and callbacks.

  2. Office

    Office builds the day

    Visits dropped onto technicians, with drive time, breaks and time off checked.

  3. Automatic

    Customer is told

    An arrival window, a reminder the day before and On my way.

  4. Technician

    Technician closes the stop

    Required answers, after photos and, for businesses, a signature.

Why it fits

Quarterly, monthly or yearly

Months and week of the month set once per service plan.

Routes from the schedule

Each technician’s day in driving order, with drive time between stops.

Arrival windows and reminders

A promised window, a reminder the day before and On my way, by email.

Answers before close

Required close-out questions and photos for each type of service.

Signed service tickets

A signature on the phone and a PDF for the site contact.

Callbacks as new requests

From your website, the chat, a phone call or an email.

Common questions

Does it keep pesticide application records for the state?

Not as a dedicated report. Many companies add close-out questions to the job type, such as product used, amount and areas treated, and make them required; the answers stay on each visit and in the job’s history.

Can one customer have several services?

Yes. Each service is its own recurring job at the site, with its own months, time on site and price.

Can a callback be scheduled for the same technician?

Yes. A callback comes in as a request; drop it on that technician’s lane on the schedule, and the drive time is checked as you drop it.

Do customers get text messages?

Not today. Customers get emails for the booking, the reminder the day before and On my way, plus a tracking page.