Sentra SchedulerField service
Customer experience

Take requests from Spanish-speaking customers, too.

The website widget, your job types, form questions, the chat and update emails all work in Spanish. Your office screens stay in English.

Why it matters

A request form that only switches its buttons still leaves Spanish-speaking customers guessing at your service names.

In practice

  • A window cleaning company. A Spanish-speaking restaurant owner requests “Limpieza de vitrinas” from the website and gets every update in Spanish, while the office sees “Storefront cleaning”.
  • An HVAC company. The office runs “Translate missing to Spanish” once for twelve services, fixes two terms its customers use differently, and turns Spanish on the same day.

How it works

  1. Turn on Spanish

    Customers switch language with one button.

  2. Translate your services

    “Translate missing to Spanish” drafts job type names and questions with AI for your staff to review.

  3. Edit anything

    Every Spanish text stays editable, and staff edits are never overwritten.

Key features

The whole form in Spanish

Buttons, job types, descriptions, questions and options, plus the tracking page.

AI-drafted translations

Drafts only the missing Spanish text and shows a preview before saving.

Your staff stay in control

Each job type has a Spanish section your staff can edit at any time.

Bilingual chat

The AI chat answers in Spanish with translated job types and questions.

Spanish emails

Every update email has an English and a Spanish version.

Office screens stay English

Jobs keep the type, so your office sees the English names they know.

Common questions

Is the translation automatic?

AI drafts the missing Spanish with Claude Haiku; your staff review and edit every text. No customer data is sent for translation.

Which languages are available?

English and Spanish today.

Do our staff need to speak Spanish?

No. The AI assistant drafts replies in the customer’s language with an English version alongside.