Everything from the customer’s request to the after photo.

What is field service management software?

Field service management software is how a service company takes in work from customers, gets the right technician or crew to the address, and makes sure the job is done and recorded. Whatever the trade, that means fewer phone calls, routes that make sense, and proof of every job.

Sentra Scheduler covers four groups of people: your customers, who request service from the button on your website, the chat, email or a phone call; your office, who triage, assign and plan routes on one job board; your crews, who see today’s jobs on a phone or iPad and close them with photos; and you, with dashboards and reports.

It fits any company that sends people to addresses: cleaning, HVAC, plumbing, electrical, landscaping, pest control, maintenance and more. See examples for window cleaning companies and HVAC service companies.