See how each team is doing, without building a spreadsheet.
Open jobs, jobs received and completed, median time to complete, response times met, callbacks and the oldest open job, each compared with the previous period.
Why it matters
Owners find out a team is behind when a customer calls for the third time.
In practice
- Spring rush. A window cleaning owner checks the 30-day dashboard in April and sees jobs received outpacing jobs completed, with the oldest open jobs listed for the office to call.
- Response times in a heat wave. An HVAC service manager compares response times met this week with last week and sees which job types are slipping.
How it works
Pick a team and period
The last 7, 30 or 90 days, or 12 months.
See the trend
Jobs received versus completed by week, and how old the open work is.
Find the bottleneck
By job type and by crew, with the oldest open jobs listed.
Key features
Key numbers with trends
Each number compared with the previous period, colored better or worse.
Business-hours timing
Time to complete in calendar time or in your business hours and holidays.
By job type and crew
Median time to complete and response times met for each.
Oldest open work
The jobs waiting longest, one click away.
Closed with proof
How many jobs closed with the photos and answers you require.
Team scoping
Team leads see their own teams; owners and admins see everything.
Common questions
Who can see the dashboards?
Owners and admins see every team. Team leads see their own teams.
Can we get these numbers by email?
Yes. Set up a scheduled report and it arrives daily, weekly or monthly. See reports.
Is time measured in business hours?
You choose: calendar time, or your business hours and holidays.